We have some thoughts


Introducing… The Last POPIA Book You Will Ever Need

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There is no better way to introduce our book, Over-Thinking the Protection of Personal Information Act: The Last POPIA Book You Will Ever Need, than by reciting the Dunning-Kruger* prayer: ‘Let me be smart enough to know how dumb I am and give me the courage to carry on [...]

Why it’s okay to be funny about serious things

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“Humour is a superpower in business, now more than ever,” says Naomi Bagdonas, a lecturer at the Stanford Graduate School of Business in her class on the benefits of leading with laughter. It’s not a new concept to Novation; we’ve had years of practice honing our funny bones and [...]

Info Wars Episode IX: The Information Regulator Strikes Back

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The Information Regulator’s doomsday clock hit 0, life as we knew it changed. 1 July 2021 finally came. The re-consent pigeons were sent out and organisations joined in the communications assault with their weaponised bulk emails telling us that they respect our privacy. Oh, but the irony...as many people [...]

How to write contracts that actually work

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For a long time, users of legal services have been getting the short end of the stick, from incomprehensible contracts and confusing court procedures to the way law firms bill for their time. But the tide is turning, and lawyers who want to stay afloat have to start putting [...]

Are you mature enough for POPIA?

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Many of our projects begin with a similar story from new clients, ‘We made our first attempt to become POPIA compliant in 2015, but nothing changed. We asked ABC to help us in 2017 and we wrote 1000 policies and sent the whole company on training, but we are [...]

It’s time to put on your own oxygen mask

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We all know the announcement at the beginning of a flight (remember those?): ‘In the event of a loss of cabin pressure, an oxygen mask will automatically drop from the ceiling. To start the flow of oxygen, pull the mask towards you. Place it firmly over your nose and mouth, [...]

POPIA is coming, look busy.

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Why the face? The Information Regulator asked the President to announce 1 April 2020 as the commencement date for the Protection of Personal Information Act (POPIA). 1 April is also an auspicious date widely known as April Fools Day. It is lesser known as Sourdough Bread Day. On 1 April [...]

Write policies that matter

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We *heart* policies. Done well they can increase efficiency, improve teamwork, establish culture and protect everybody. Check out how we approach policies. Disclaimer: these slides are not for box tickers. And no, we don't have templates - one size fits all fits no one.

Does data minimisation spark joy?

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The minimality requirement The requirement of minimality is one of the conditions for processing personal information in the Protection of Personal Information Act (POPIA). The POPIA provides that personal information can only be processed ”if, given the purpose for which it is processed, it is adequate, relevant and not excessive”. [...]

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