change management Archives - Novation Consulting

It’s time to put on your own oxygen mask

We all know the announcement at the beginning of a flight (remember those?): ‘In the event of a loss of cabin pressure, an oxygen mask will automatically drop from the ceiling. To start the flow of oxygen, pull the mask towards you. Place it firmly over your nose and mouth, [...]

Are your lawyers still not writing in plain language?

2021-05-03T10:57:52+02:00By Amy Ebedes|Categories: Articles|Tags: change management, clarity, Consumer Protection Act, CPA, legal drafting, plain language, plain legal language, risk management, risk mitigation|

Nearly a decade into having some of the best plain language legislation in the world, why are we not seeing more comprehensible contracts? Why aren't we seeing more of an effort from companies and their lawyers to improve consumers’ access to information? We’ve worked with many different companies – from [...]