We’re often asked whether a plain language contract will hold up in court. Whether we’re absolutely certain that, if a consumer is so dissatisfied with a product or service that he or she takes the company to court, the company would be protected from risk by their plain language contract. [...]
Have you been screwed over by a supplier? Here is what you do. #1: Don't hire a lawyer just yet Your first step should be to lay a formal complaint with the supplier or manufacturer. Be polite. It is human nature to shy away from difficult conversation. Don't be a [...]
One of the most common questions I get from consumers relates to whether suppliers can refuse to let them cancel fixed term agreements. In fact, it has happened to me a couple of times too: I am thinking of that gym contract I have never used or of switching to [...]