It drives us nuts when people don’t say who they are
so here are our details:

  • Novation Consulting (Pty) Ltd (a limited liability company based in South Africa)
  • Registration Number: 2013/044812/07
  • Directors: Elizabeth de Stadler and Ilze Luttig Hattingh
  • Registered Address: The Redefine North Wharf Building, 42 Hans Strijdom Avenue, Cape Town.
  • Telephone:  + 27 (0)83 342 6011 / +27 (0)82 924 3898
  • Fax: Seriously?
  • Carrier pigeon: Responds to Norman
  • Email:,

Our terms:

  1. (Pllleeeease) Don’t spam us – we don’t like unsolicited marketing email either. Please don’t use our email addresses on this website to send marketing information to us.
  2. Emails to @novcon email addresses are business emails – please don’t send personal emails to our @novcon email addresses, unless you don’t mind other Novation employees having access to it (for example when we are on leave).
  3. OUR IP IS OUR IP – we worked long and hard to come up with the right website which shows how legal terms can be more accessible without losing their function. This means that we own the text as well as the images on our website (intellectual property (IP)). We are generally happy for people to link to our website – just please ask us first (by email). We promise to respond quickly.
  4. Not legal advice – WE DON’T GIVE LEGAL ADVICE FROM OUR WEBSITE – you have to contact us (and pay us) if you want to rely on what we say. (Have you ever wondered why everyone always says this? It’s because the context really can change the advice. This means we ALWAYS have to know your circumstances before we can give you good advice. This also means that if someone is giving you legal advice without asking about your circumstances you are probably looking for trouble).

Why are these terms and conditions so short?

Because we don’t do much with our website. That, and we respect your time enough not to bore you with unnecessary terms.

Are these terms really legally compliant? Sure. It all depends on what you are trying to do. We do have additional terms for our clients, but you are not a client (yet – come on you know you want to contact us!).

What happened to the Promotion of Access to Information (PAIA) Manual?

Oops. (Just kidding). OUR APPROACH TO OUR COMPLIANCE (AND YOURS) IS NOT TO COMPLY WITH MORE THAN WE HAVE TO. It takes time and it’s expensive. In terms of the most recent notice on the Promotion of Access to Information Act no. 2 of 2000 (PAIA is the Sister Act (sic) to the Protection of Personal Information Act (POPI)) small companies like ours don’t need to have a PAIA manual yet. We will have one when we need to.

Think we’re the right fit for you (YOU MEAN YOU ACTUALLY READ THIS?)?

Contact us to discuss how to streamline your business and reduce your risk