An Information Governance Upgrade for a University
WHAT WE ACHIEVED
We have been working for the University of Pretoria since 2017, helping them with their information governance and privacy compliance.
During this time we helped them to:
- develop strategies to improve information governance at the University
- write a series of information governance and privacy-related policies, standards and procedures
- implement the policies through communication campaigns, infographics, webinars, and e-learning
- create manuals to help employees understand their responsibilities
The biggest challenge was the sheer size of the University and to get (and keep) all the stakeholders on the same page. The only way to do that is one conversation at a time.
A FEW OF OUR FAVOURITE THINGS
Manuals
We created manuals in pdf that look and feel like websites.
Communication and Training
We rarely get a chance to pull out all of the change management stops. In this project we got to do stakeholder engagement and every type of communication and training imaginable.