Plain language forms, contracts and policies2020-04-28T10:55:31+02:00

We create simple, smart, seductive communication that radically strengthens your brand and turns your customers into fans.

Work with us to create page-turner policies, clear contracts and user-friendly forms.

Plain language
forms, contracts
and policies

Lawyers give fine print a bad name. We celebrate fine print

We’re not just lawyers, we’re also information design experts, and we approach your documents armed with the latest research in business communication and design. With these insights, we create compelling communication, using video, text, audio or graphics – whatever works to make information bite-size and easy to digest.

We provide the following services:

  • We’ll analyse and diagnose your documents
  • We’ll test your documents with real humans
  • Then we’ll use what we’ve learned to design or redesign your documents (especially forms, contracts and policies)
  • We’ll develop a style guide to help you DIY your documents in future
  • We’ll help you comply with marketing law without losing sight of the sale
  • And we can teach what we preach

You think carefully about how your staff speak to customers, the kind of messages you put on Instagram or what your radio ad says – why not take the same care with your forms, contracts and fine print?

Wondering what plain language looks like? Read our website terms or privacy notice. We’ve practiced what we preach. Get in touch and let’s work together.


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Are your lawyers still not writing in plain language?

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What we’re up to: Plain Language Policies

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Over the last few months we’ve increasingly been working on redrafting all different types of policies for various different clients. From HR policies to information governance policies. It may seem like a tedious job, but we love it because it gives us the opportunity to correct those things that are [...]

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