Let’s face it, there are some things you shouldn’t try to do yourself. Off the top of our heads we’d list anything to do with electricity, diagnosing yourself from the internet (it’s never lupus), or applying self-tan lotion. It shouldn’t be done. But when it comes to protecting the personal information of your customers – who better to take charge of the process than you?
Over the next ten weeks, we’re going to send you a new mission every Monday to help you protect the personal information of your staff and customers. The action plan is designed to:
- Help you understand what personal information is, and help you identify the processes through which you collect, use, store and destroy it in your business
- Increase your awareness of privacy risks in your business
- Help you protect the personal information of your customers more effectively
- Get you ten steps closer to complying with the Protection of Personal Information Act (POPIA)
Protecting the personal information of your customers is not just about POPIA compliance, it’s about trust. Your customers trust you with their personal information, and without that trust you won’t be able to do business. The reputational damage of a privacy breach tends to be much more severe than any other consequence of non-compliance. Take a look at the most disastrous data breaches of the last 5 years and imagine your name on the list.