New business basics2018-03-15T09:29:10+00:00

Do you have a killer idea for a new product or just opened your first business? No idea what you need before you can roll it out?

This interactive roadmap will hold your hand and cover all the basics – without costing you a fortune. Novation can help you every step of the way.

New business basics

STEP 1: SET UP YOUR BUSINESS

STEP 1: SET UP YOUR BUSINESS

  • Register a company
  • Manage your relationship with your business partners and shareholders
  • Protect your ideas (intellectual property)
  • Rent a space
  • Make sure your product is legal – we’ll check what regulations apply to you
  • Research industry rules

STEP 2: EMPLOY STAFF

STEP 2: EMPLOY STAFF

  • What do you need to know about labour law?
  • Employment contracts 101
  • Protect your business: non-disclosure agreements and restraints of trade
  • A few policies to keep people in line, such as sexual harassment or dress code. They don’t have to be boring or excessive

STEP 3: FIND SUPPLIERS AND SERVICE PROVIDERS

STEP 3: FIND SUPPLIERS AND SERVICE PROVIDERS

  • Make sure you are covered: supply agreements and service level agreements
  • No money for a legal department or in-house lawyer? We will check and manage agreements for you

STEP 4: FINALLY, START MARKETING AND SELLING YOUR PRODUCT

STEP 4: FINALLY, START MARKETING AND SELLING YOUR PRODUCT

  • What do you need to know about marketing?
  • Set up an e-commerce site – what are the rules?
  • Get some kick-ass terms and conditions
  • Get website terms and a privacy notice
  • Want to do direct marketing? The rules that go with it
  • Want to run promotions or competitions? The fine print to know

STEP 5: MANAGE CUSTOMER COMPLAINTS AND DEBT COLLECTION

STEP 5: MANAGE CUSTOMER COMPLAINTS AND DEBT COLLECTION

  • What is your complaints management process?
  • Train your customer support staff
  • People not paying you? Everything you need to know about debt collection

STEP 6: COMPLIANCE AND RISK MANAGEMENT

STEP 6: COMPLIANCE AND RISK MANAGEMENT

  • How do you make sure you stay compliant?
  • Which policies and other things do you need?
  • Which laws do you need to keep up with?
  • What on earth is the Protection of Personal Information Act?

That’s it – you’re ready to be the next Shuttleworth or Zuckerberg.
Any questions?

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